Privacy Policy

Last updated: Monday 16th February 2026

Marketing Collab Limited is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, collaborate with us, attend our events or engage with our marketing services.

We are based in Wales and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

1. Who We Are

Marketing Collab Limited

Tŷ Merlin, Caerphilly Business Park, Van Road, Caerphilly, CF83 3GS

Registered in England & Wales, Company No. 16376229

Registered with the Information Commissioner’s Office (ICO), Registration No. ZC025321

For the purposes of data protection law, we are the “data controller” of your personal data.

If you have any questions about this policy or your data, please contact us at:

hello@marketingcollab.co.uk 

2. The Personal Data We Collect

We may collect and process the following information:

Information You Provide to Us

  • Name

  • Email address

  • Telephone number

  • Business name

  • Social media handles

  • Billing and payment information

  • Event registration details

  • Information submitted via contact forms or collaboration applications

Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (via cookies and analytics tools)

Information from Third Parties

We may receive information about you if you:

  • Register for events via a third-party platform

  • Engage with us via social media platforms

  • Are referred to us by collaborators or partners

3. How We Use Your Personal Data

We use your data to:

  • Respond to enquiries

  • Manage marketing collaborations

  • Deliver events and services

  • Send relevant marketing communications (where you have opted in)

  • Process payments and invoices

  • Improve our website and services

  • Comply with legal obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent: When you opt in to receive marketing communications

  • Contract: When processing is necessary to fulfil a collaboration agreement or service

  • Legitimate Interests: For business development, improving services, and responding to enquiries

  • Legal Obligation:  To comply with UK law (e.g. accounting requirements)

You may withdraw consent at any time by contacting us at hello@marketingcollab.co.uk. 

5. Marketing Communications

If you subscribe to our newsletter or marketing updates, we will send communications only where:

  • You have given clear consent, or

  • We have a legitimate interest (where applicable and lawful)

You can unsubscribe at any time by:

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties where necessary, including:

  • Payment processors

  • Email marketing providers

  • Event platforms

  • Accountants or professional advisers

  • IT and website hosting providers

All third-party providers are required to protect your data and comply with UK data protection laws.

7. International Data Transfers

If we use service providers outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved standard contractual clauses

  • Adequacy regulations

8. Data Retention

We retain personal data only as long as necessary for:

  • The purpose it was collected

  • Legal and accounting requirements

  • Resolving disputes

When data is no longer required, it will be securely deleted.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at hello@marketingcollab.co.uk.

If you are unhappy with how we handle your data, you can lodge a complaint with the:

Information Commissioner’s Office

Website: https://ico.org.uk

10. Cookies

Our website uses cookies to improve user experience, analyse website traffic and support marketing activities.

You can manage your cookie preferences via your browser settings.

For more information, see our Cookie Policy.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, accidental loss and misuse or disclosure. However, no online transmission can be guaranteed 100% secure.

12. Photographs and Videos

We may capture photographs or video footage at events for promotional purposes. Where required, we will seek consent before publishing identifiable images.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.